Getting Towing Help

Being a new driver is both exhilarating and a little nerve-wracking. Having control of your method of transportation can be a reward you've waited a long time for, but if something goes wrong, you may not feel confident about handling the problem. Needing roadside assistance is a likely situation at one point or another; you should consider these towing and assistance issues so you're not too unprepared.

Stay Put

Your first instinct might be to simply walk away from the vehicle. You might consider yourself a "sitting duck" in the car or simply want to spend time constructively as you await help. However, staying nearby ensures that the roadside assistance truck driver will see you and start the process of getting you home. If you vanish, the driver will not begin servicing the vehicle or working in any way; therefore, realize that even stepping away for a few minutes could be detrimental.

Gather Documents

When assistance turns up, they're likely to ask you to show off some documents that verify your identification. All of these documents should be with you in the vehicle, but if you're like some, you might not reach for them until you see the tow truck driver. This can cause a few minutes of unnecessary fumbling, so gather everything so that you can get that aspect of the assistance visit over with.

Leave Phone Alone

Boredom could set in once you've determined that someone is coming to help. Your phone can provide a welcome distraction; playing games, calling a friend, or watching a TV show might not seem like a bad way to pass the time. However, should your battery's life expire, you could be sabotaging your own roadside assistance. Try to let the phone be and wait patiently. If you don't think you can pass time without fiddling with your phone, get in the practice of carrying a mobile charger or additional battery so that you'll have the necessary power.

Ask for Recognition Clues

To feel certain that the people you called are the people who appear, ask for the driver's name and look for logos and other identifying details on the truck and their clothing. You might even ask for identification so you can entrust yourself and the vehicle to the appropriate party.

Your preparedness will help you deal better not only with roadside assistance but also with the problem that your vehicle is having. Using these tips to keep a level head about the situation will enable you to resolve your vehicle's problems so you can drive around once again.

For more information on roadside assistance in your area, contact a local company.